1. Scope
The General Terms and Conditions ("GTC") apply to all orders placed via the online shop of Fields of Yarn. Fields of Yarn may change these terms and conditions at any time. Relevant for the order is the version published at that time. The handling of personal data is regulated in the data protection declaration. The privacy policy is part of the GTC and can be accessed here.
2. Offer
Deliveries are made to addresses throughout Switzerland, the USA and Canada, both to natural and legal persons. The offer is valid as long as it can be seen in the online shop and is in stock.
3. Prices
Prices are quoted in Swiss Francs and in US dollars and include VAT. The prices published in the online shop at the time of ordering are decisive. Fields of Yarn can also correct erroneous prices after receipt of the order. In this case we will contact the buyer and offer the choice of paying the correct price or cancelling the order.
4. Payment
The payment in US dollars can be made with one of the following options:
- Bank transfer
- PayPal
- Credit Card
The payment in Swiss Francs can be made with one of the following options:
- Bank transfer
- PayPal
- Credit Card
- PostFinance Card
- PostFinance E-finance
5. Shipping costs
The parcels are sent by Swiss Post. The parcels are dispatched on the next working day. The delivery times of the Swiss Post apply.
If the goods are picked up, they can be collected personally at a previously agreed time. There are no shipping costs. Details to the shipping costs can be found here.
6. Exchange, Defects & Refunds
The goods may be returned in their original condition within 14 calendar days of the date of delivery or collection. The costs for the return shipment shall be borne by the purchaser. The value of the goods will be refunded unless another product is selected as a replacement.
7. Applicable law
The relationship between Fields of Yarn and its clients shall be governed by Swiss law. The place of jurisdiction shall be Zurich.