Deliveries are made to addresses throughout Switzerland, both to natural and legal persons. The offer is valid as long as it can be seen in the online shop and is in stock.
Prices are quoted in Swiss Francs and include VAT. The prices published in the online shop at the time of ordering are decisive. Fields of Yarn can also correct erroneous prices after receipt of the order. In this case we will contact the buyer and offer the choice of paying the correct price or cancelling the order.
The payment can be made in Swiss Francs with one of the following variants:
- Bank transfer
- Credit Card
- PostFinance Card
- PostFinance E-finance
5. Shipping & handling costs
The parcels are sent by Swiss Post. The parcels are dispatched on the next working day. The delivery times of the Swiss Post apply.
If the goods are picked up, they can be collected personally at a previously agreed time. There are no shipping costs.
6. Exchange, Defects & Refunds
In the event of defects, or if the colours of the products do not meet your expectations, the goods may be returned in their original condition within 14 calendar days of the date of delivery or collection. The costs for the return shipment shall be borne by the purchaser. The value of the goods will be refunded unless another product is selected as a replacement.
7. Applicable law
The relationship between Fields of Yarn and its clients shall be governed by Swiss law. The place of jurisdiction shall be Zurich.